Refunds and exchanges
Refund and exchanges. 28 day refund policy - 14 days exchange.
I am now on maternity leave, I will be accepting orders however turn around will be longer as I await the arrival of my baby. I cannot give you an exact time however if you email I will let you know as soon as possible.
RETURNS and EXCHANGES will be accepted but as explained above they may take longer than usual.
Thank you for your support and your custom it means so much
Our products are eligible for return within the terms of our refund policy. You cannot return personalised garments. DO NOT SEND ORDERS BACK TO POSTAL ADDRESS ON THE POSTAGE BAG - we have moved studio so email us for new address.
We will exchange products if the product is not the correct size or faulty. This is dependent on stock availability. The customer is responsible for all return shipping charges.
If you do wish to exchange a product please contact us via the website as we do not receive direct emails due to security filters.
All returns/exchanges will be granted no later than 7 days from when your order is received. All items returned must be in original condition.This does not affect your statutory rights in respect of faulty, incorrect or damaged goods.